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140We are in the early years of a fundamental demographic shift. What worked in the past will no longer be enough. In order to attract and keep top talent — and to influence their actions — you will need to change how you engage people. [click to continue…]

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Pretty young woman explaning about her profile to business managers at a job interview

“Learn what is true to do what is right.”
~ Thomas Huxley

The thing that companies and individuals need most they often get least. What is this thing? The truth.

Why? Because people don’t have the courage to say what they’re really thinking. But no company or individual can survive, let alone thrive, without the truth. You aren’t doing anyone a favor when you don’t provide bad news, negative feedback, or other “hard truths” that can affect performance.

In her new book, The Courage Solution: The Power of Truth Telling with Your Boss, Peers, and Team, Mindy Mackenzie challenges business leaders to take simple actions that are highly practical, although they do require vulnerability and courage. As a result, leaders will dramatically improve their impact while increasing their happiness and fulfillment.

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In this episode, Jesse and Mindy discuss:

  • how to speak truths in a way people will actually hear (and be open to your influence),
  • how to deliver squirm-free feedback to your direct-reports using the Scale of 1 – 10 Question,
  • keys to delivering the hardest truth to an under-performer (“you’re fired”) without sucking the life out of you,
  • how to build credibility with your boss, so that your ideas will be more likely to be implemented,
  • how to express pushback, challenges, and disagreements with your boss, and
  • the #1 question to ask your boss in order to make a positive change in your relationship.

Mindy Mackenzie is a speaker, author, and CEO advisor. Previously, she served as Chief Performance Officer and Chief HR Officer of liquor giant Jim Beam. Her career also includes five years at Campbell Soup Co., where she was was VP of Asia Pacific HR & Public Affairs, and nine years at Wal-Mart, where she advanced through various leadership, HR, and Organizational Development roles.

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If you like our show, please rate us on iTunes. That makes a huge difference in helping more people discover it. We love to know your thoughts about this episode. Please submit your comments below! You can also email comments to Jesse at jesse@engagingleader.com, subscribe to him on Facebook, or follow him on Twitter.

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138: Nudgy — How to Influence People to Make an Optimal Choice in the ‘Moment of Truth’

June 15, 2016

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSIn episode 136, I shared how there are three secrets to effective content as part of a leadership or workforce communication strategy: visual, sticky, and “nudgy.” We discussed the first secret in episode 127, Let’s Get Visual: 6 Engaging Ways to Use Images. We […]

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137: The Unplugged Leader — How to Take a Worry-Free Vacation | with Mindy Mackenzie

June 1, 2016

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSS With warm, summer weather arriving in the northern hemisphere, many of us have vacation plans. But what type of vacation will you take? Will it actually refresh you, helping you come back to work with new energy, fresh ideas, and a better perspective […]

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136: Sticky – 7 Keys to Making People Notice, Care, and Act

May 16, 2016

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSIn a typical communication strategy, part of the plan involves leadership actions, but also involves communication content — words, images, videos, and so forth. You’ve probably heard the phrase Content Is King. You can do a great job with other aspects of your strategy, […]

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GC35: Enhancing Millennial Performance at Work | with Aaren Terrett

May 9, 2016

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSS We are in the early years of a fundamental demographic shift. The Millennial generation — which is even larger than the massive Baby Boom generation — now makes up a third of the workforce. As younger millennials continue to graduate from college, their […]

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135: How to Lead Meetings That Get Results (and That People Want to Attend) | with Karin Hurt

May 1, 2016

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSS Horrible meetings are a cliché of the business world, and with good reason. Most meetings are a waste of time and don’t accomplish much, if anything. Everyone leaves frustrated that they could be doing something more productive with their time — and not […]

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WHE29: Behavioral Economics for Business Leaders: Turn Good Intentions into Positive Results | with Bob Nease

April 26, 2016

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSThe new book, The Power of Fifty Bits: The New Science of Turning Good Intentions into Positive Results, by Bob Nease, PhD, is the first practical guide for business leaders to apply behavioral economics to activate the good intentions of people in their workforce. […]

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Visual Examples from O2E Brands

April 21, 2016

These fun examples of visuals to promote contests and milestones were discussed in GC35: Enhancing Millennial Performance at Work | with Aaren Terrett.                              

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134: Under New Management: Upending Business As Usual | with David Burkus

April 15, 2016

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSGreat leaders don’t innovate products, they innovate the factory. Through most of the 20th century, great leaders focused on reinventing the factory. From Frederick Taylor to Henry Ford, the industrial age was made by people who could envision the best way to design the […]

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4 Ways to Boost Benefits & Wellness Results with Behavioral Econ

April 12, 2016

The new book The Power of Fifty Bits: The New Science of Turning Good Intentions into Positive Results by Bob Nease, PhD, is the first practical guide to help business leaders apply the principles of behavioral economics (sometimes called “Becon” for short) to workforce engagement issues. The framework of seven strategies explained in the book […]

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Make Leading Easier with Behavioral Economics

April 6, 2016

The new book The Power of Fifty Bits: The New Science of Turning Good Intentions into Positive Results is the first practical guide to help business leaders apply the principles of behavioral economics (sometimes called “Becon” for short) to workforce engagement issues, including wellness and benefits. Author Bob Nease, PhD, who was the chief scientist […]

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