004: Powerful Empathy

by Jesse Lahey on September 20, 2012

Great communication isn't about getting your message across, it's about understanding the other person.

©iStockphoto.com/Photomorphic

Empathy is an important concept that many leaders do not fully understand the significance of.  In this episode, Jesse discusses why empathy is important in learning to lead and engage people, and he explains key skills to hone your sense of empathy:

  1. Curiosity
  2. Active Listening
  3. Repeating and Paraphrasing
  4. Imagination
  5. Open-Mindedness
  6. Vulnerability
  7. Self-Awareness
  8. Sensitivity to Others’ Emotions

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If you like our show, please rate us on iTunes. That makes a huge difference in helping more people discover it. We love to know your thoughts about this episode. Please submit your comments below! You can also email comments to Jesse at jesse@engagingleader.com, subscribe to him on Facebook, or follow him on Twitter.

  • Thank you.
    Touched on a lot of How to Win Friends and Influence People.
    I had not heard the term “Seek First to Understand.” That is a good one to remember.
    Thank you for this episode.

    K, bye

    • Christopher, thanks for the comment! In Stephen Covey’s *7 Habits of Highly Effective People*, Habit 5 is “Seek First to Understand, Then to be Understood.”

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