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This is your source for principles to communicate, engage, and lead with greater impact. The Engaging Leader podcast, blog, videos, and more will help you inspire trust, passion, and action!

144: Best Communication Tools for Teamwork

September 15, 2016

On Engaging Leader, we share a lot of principles about leadership communication, but what about collaboration communication? In other words, what’s the most effective and efficient way to talk to the colleagues and clients you work with most closely in order to do great work together?

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143: Lessons from Starbucks on Leading with Values First | with Howard Behar

September 1, 2016

“We’re in the people business serving coffee, not the coffee business serving people.” ~ Howard Behar As the president of Starbucks North America and Starbucks International, Howard Behar spent over 20 years helping grow the company into a worldwide phenomenon. During those years, he was integral in establishing and nurturing the Starbucks culture.

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WHE30: Millennials and Healthcare: How They Experience the System | with Hector De La Torre

August 22, 2016

They’re supposedly young and healthy, but a new study shows that more than half of Millennials report having a chronic health condition. In addition, Millennials struggle how to navigate the health care system, starting with choosing an appropriate health plan in the first place.

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142: That’s Not How We Do It Here! — How to Stay Agile and Innovative as a Mature Company | with John Kotter

August 15, 2016

Increasingly, large organizations are finding their competitive landscape changing so quickly that they’re unable to respond fast enough to survive and thrive. Most mature organizations have a built-in tendency to kill off anything agile, innovative, and entrepreneurial — which often is exactly what’s needed to stay ahead of today’s ever-increasing pace of change in the […]

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141: Hire, Develop, and Keep Great Employees | with Paul Falcone

August 1, 2016

People power your business — and success can hinge on your hiring, inspiring, and keeping the right ones. As a leader, are you cultivating this vital resource? Is there more you could be doing? Are you just winging it? Every HR executive has a laundry list of things they wish managers knew: best practices that […]

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140: Cross-Generational Communications — How to Bridge the Gap to Engage Multiple Generations

July 15, 2016

We are in the early years of a fundamental demographic shift. What worked in the past will no longer be enough. In order to attract and keep top talent — and to influence their actions — you will need to change how you engage people.

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139: How to Speak the Truth to Your Boss and Team (Even When It’s Hard) | with Mindy Mackenzie

July 1, 2016

“Learn what is true to do what is right.” ~ Thomas Huxley The thing that companies and individuals need most they often get least. What is this thing? The truth. Why? Because people don’t have the courage to say what they’re really thinking. But no company or individual can survive, let alone thrive, without the […]

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138: Nudgy — How to Influence People to Make an Optimal Choice in the ‘Moment of Truth’

June 15, 2016

In episode 136, I shared how there are three secrets to effective content as part of a leadership or workforce communication strategy: visual, sticky, and “nudgy.” We discussed the first secret in episode 127, Let’s Get Visual: 6 Engaging Ways to Use Images. We discussed the second secret in episode 136, Sticky — 7 Keys […]

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137: The Unplugged Leader — How to Take a Worry-Free Vacation | with Mindy Mackenzie

June 1, 2016

With warm, summer weather arriving in the northern hemisphere, many of us have vacation plans. But what type of vacation will you take? Will it actually refresh you, helping you come back to work with new energy, fresh ideas, and a better perspective to help you deliver results that matter? If you’re like most business […]

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136: Sticky – 7 Keys to Making People Notice, Care, and Act

May 16, 2016

In a typical communication strategy, part of the plan involves leadership actions, but also involves communication content — words, images, videos, and so forth. You’ve probably heard the phrase Content Is King. You can do a great job with other aspects of your strategy, but if the content isn’t effective, you’ll fail to meet your […]

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GC35: Enhancing Millennial Performance at Work | with Aaren Terrett

May 9, 2016

We are in the early years of a fundamental demographic shift. The Millennial generation — which is even larger than the massive Baby Boom generation — now makes up a third of the workforce. As younger millennials continue to graduate from college, their powerful mix of values, communication style, and work perspective is driving a […]

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135: How to Lead Meetings That Get Results (and That People Want to Attend) | with Karin Hurt

May 1, 2016

Horrible meetings are a cliché of the business world, and with good reason. Most meetings are a waste of time and don’t accomplish much, if anything. Everyone leaves frustrated that they could be doing something more productive with their time — and not only do your results suffer, so does your credibility as a leader.

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