Communication skills

147: 8 Tips for Communicating Bad News to Your Workforce

by Monica Harrison on November 1, 2016

Team Meeting In Creative Office

Communicating bad news — we all hate to do it, wish we never have to do it again, and yet recognize that there will inevitably be times when we need to do it. Whether it is announcing a reduction in force, a negative change in employee benefits or compensation, a discontinued strategy or product line, or some other disappointment or painful news, these are times that separate the engaging leaders from the mediocre ones. [click to continue…]

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sticky tabIn a typical communication strategy, part of the plan involves leadership actions, but also involves communication content — words, images, videos, and so forth. You’ve probably heard the phrase Content Is King. You can do a great job with other aspects of your strategy, but if the content isn’t effective, you’ll fail to meet your objectives. Content is key to grabbing attention and getting people to think or act differently. [click to continue…]

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133: No Joke: Using Humor for Effective Communications | with David Nihill

April 1, 2016

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSIn honor of April Fool’s Day, a funny guest joins Jesse to discuss a seriously important topic … how to use humor to drive engagement in all of your communication opportunities. David Nihill went from being deathly afraid of public speaking to hosting a […]

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130: The Storyteller’s Secret: Why Some Ideas Catch on and Others Don’t | with Carmine Gallo

February 15, 2016

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSS Storytelling is the most underrated skill [among entrepreneurs]. ~ Ben Horowitze, famed venture capitalist Storytelling is the act of framing an idea as a narrative to inform, illuminate, and inspire. From Steve Jobs to Sheryl Sandberg to Richard Branson, successful leaders study and […]

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127: Let’s Get Visual: 6 Engaging Ways to Use Images

January 1, 2016

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSVisual communication always gets more attention than written or verbal alone. And with the information and media-overload that everyone now experiences, visual communication is no longer an option when you are trying to influence, lead, or even simply inform people.

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5 Listening Mistakes Leaders Make

August 12, 2015

Though many leaders put much of their focus into their communication skills, listening can be one of your most influential skills. But to influence others, you need to avoid sparking their resistance. When practicing authentic listening, here are five actions to avoid:

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092: 7 Keys to Clarity and Conciseness

July 14, 2014

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSBack in episode 89, about the Power of Brevity, we discussed why brevity works and provided four tips for being brief yet powerful. In these tips, clarity leads to brevity, and vice versa. Now, contrast that with most of the corporate-level communication that companies […]

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090: How to Bridge the Workplace Generation Gap | with David Maxfield

June 15, 2014

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSCan people of different generations work together productively, or do their differences lead only to conflict? According to a new study from the American Society for Training & Development (ASTD) and social scientist for organizational change David Maxfield, unaddressed tension and resentment between Baby […]

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089: The Power of Brevity | with Bill Holston

June 2, 2014

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSSome of the most memorable speeches and documents have been much shorter than the norm. Abraham Lincoln’s Gettysburg Address was only 2 or 3 minutes long, and we remember it much better than the other speaker that day, Edward Everett, who spoke for two […]

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087: Talk Like TED: 3 Secrets to Radically Improve Your Presentations | with Carmine Gallo

May 1, 2014

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSIdeas are the currency of the 21st century. You can have brilliant ideas—truly revolutionary ideas—but if you cannot persuade others to act, those ideas don’t matter. In 2006, the famous TED conference began streaming 18-minute presentations from the world’s top minds for free. Today […]

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081: 18 More Ways to Engage Your Target Audience

March 20, 2014

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSLast week, Jesse and Marty discussed that when we have an opportunity to influence or lead people, we can’t assume that sharing information is enough. That’s simply table stakes. Once you know what you want to communicate, you need to think about how to […]

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080: 8 Ways to Engage Your Target Audience

March 13, 2014

Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSWhen we have an opportunity to influence or lead people, we can’t assume that sharing information is enough. That’s simply table stakes. Once you know what you want to communicate, you need to think about how to engage your audience and keep them engaged […]

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