Emotional intelligence

179: Leading with Emotional Courage | with Peter Bregman

by Monica Harrison on July 10, 2018

You have the opportunity to lead: to show up with confidence, connected to others, and committed to a purpose in a way that inspires others to follow. But great leadership — leadership that aligns teams, inspires action, and achieves results — is hard. And what makes it hard isn’t theoretical, it’s practical. [click to continue…]

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Depositphotos_10515779_sWhat does yawning have to do with influencing people to take action? If you yawn, you trigger “mirror neurons” in most other people, which affect their brain activity and influence them to yawn too.

And mirror neurons don’t just involve actions like yawning. They affect thoughts and feelings as well. This is one of the keys that separate a traditional leader from a 21st century engager.

In this episode, Jesse explains and shares examples about the two influence tools of powerful empathy:

  • Empathetic perspective: As you prepare for a communication or engagement, see this interaction through the eyes of your audience.
  • Empathetic thinking: While in the act of communicating, actively seek to understand their thoughts and feelings and – most importantly – allow yourself to be influenced by their point of view.

With every communication you do, whether something formal or just a casual interaction, you will be more effective if you use these two tools of powerful empathy. Like a yawn, they get the mirror neurons firing, but in a way that will help you influence people to take action.

Lahey Quote - Influence

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8 Key Skills of Empathy

May 13, 2015

We are not thinking machines. We are feeling machines who think. ~Richard Restak, George Washington University neurology professor As leaders, we need to make emotional connections with our target audience if we hope to influence their thoughts and actions. One very important way to connect positively with people is with what I call powerful empathy. […]

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How to Use the Two Tools of Powerful Empathy to Engage People

May 6, 2015

As you probably already know, yawns are contagious. Right now, the image below is causing many of you to feel the need to yawn. This even works with animals. A study by the University of London observed that 21 of 29 dogs yawned when a stranger yawned in front of them. Why? The answer is […]

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Book Review: Case of the Missing Cutlery – A Leadership Course for the Rising Star

April 6, 2014

You can buy a leadership book today for about $25. Or you can get an MBA for about $30,000 or more. But learning about leadership from a few decades of everyday experience and mentors? Priceless. Kevin Allen was the pitchman for the “Priceless” ad campaign for MasterCard, which launched in 1997 and continues to influence […]

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062: Flexible Thinking: 5 Ways Great Leaders Inspire Better Decisions

October 31, 2013

In the past, leaders who made fast decisions inspired confidence and often produced excellent results. In today’s more complex, rapidly changing environment, great leaders use and encourage a different skill that Jesse calls “flexible thinking.” Flexible thinking is a leadership secret uncovered by David Burnham and other researchers at the firm Burnham Rosen, through studies involving […]

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Your Brain on Emotion: 6 Steps to Avoid a Hair-Trigger Outburst

August 12, 2013

Effective leadership requires emotional intelligence (EQ). That includes responding rather than reacting in emotionally charged situations. Recently, Erin and I were enjoying a great day with another couple, touring wineries in a beautiful region. We’ve been close friends for a few years, and among many conversation topics, sometimes we talk about God or church. We […]

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042: 3 Ways to Become a Resonant Leader | with Richard Boyatzis

June 20, 2013

Richard Boyatzis is a Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science at Case Western Reserve University. He is the author of more than 150 articles on leadership, competencies, emotional intelligence, competency development, coaching, and management education. He was ranked #9 Most Influential International Thinkers by an 11,000 HR Director Survey in […]

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033: Leading Out Loud: Why Communication is the Most Essential Leadership Skill | with Terry Pearce

April 18, 2013

Is it true that communication is the most essential leadership skill? And if so, what are the biggest keys to leadership communication? To address that, our guest today is Terry Pearce, author of Leading Out Loud: A Guide for Engaging Others in Creating the Future. This is the bestselling guide to authentic leadership communication, and […]

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030: Why Emotional Intelligence (EQ) Isn’t Enough for Superior Leadership | with David Burnham

March 28, 2013

David Burnham has been a researcher for over 40 years on superior leadership in industry, academia, and governments around the world. He was one of the first thought leaders who called for a new style of leadership, including the necessity of emotional intelligence (EQ). The rest of the world eventually picked up the message about […]

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014: 5 Ways to De-Motivate People (Are You Making Any of These Common Mistakes?)

November 29, 2012

Jesse and Marty discuss five common mistakes leaders make that steal most people’s intrinsic motivation to be fully engaged in their work. These are not simply based on opinion; the five points are based on decades of empirical research with hundreds of thousands of people by Burnham Rosen Group: 1. Make all decisions yourself  (To […]

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013: Socially Smart: Things Gen Y Needs to Know that Schools Aren’t Teaching | Featuring Jenn Swanson

November 22, 2012

In this episode, Jesse is joined by the host of the Communication Diva podcast as well as author of the e-book How to Be Professional in the Workplace, Jenn Swanson. Jenn teaches Human Relation Skills at the college-level part-time, and the other part of the time she works with high-school students in youth ministry. So […]

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