WHE17: The Cost of Medical Errors: Educating Employees about Patient Safety | with Leah Binder from The Leapfrog Group

by Joe Sherwood on November 25, 2014

Patient Circular Word ConceptAll hospitals are not the same! Many hospitals have much worse rates of infections and medical errors that have a serious effect on employers and their employees, both in terms of financial cost as well as human lives. You probably know about this unfortunate fact of life in health care, but do your employees? How can you educate your employees about patient safety and influence them to choose the hospitals with a better track record in terms of safety, quality, and value?

Leah Binder is President and CEO of The Leapfrog Group, a voluntary program aimed at mobilizing employer purchasing power to alert America’s health industry that big leaps in health care safety, quality and customer value will be recognized and rewarded. Among other initiatives, Leapfrog works with its employer members to encourage transparency and easy access to health care information as well as rewards for hospitals that have a proven record of high quality care.

Since 2001, the annual Leapfrog Hospital Survey has compared hospitals’ performance on the national standards of safety, quality, and efficiency that are most relevant to consumers and purchasers of care. The survey is the only nationally standardized and endorsed set of measures that captures hospital performance in patient safety, quality and resource utilization. Leapfrog’s purchaser members use Survey results to inform their employees and purchasing strategies. In 2013, 1437 hospitals across the country completed The Leapfrog Hospital Survey.

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  • Leah Binder

    Thanks for a terrific interview! This is a terrific series. Leah Binder

    • Leah, thank you for joining us! I learned a lot from you, and I’am sure our listeners will too.

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