By Jamie Barnes

Your company’s culture is built on human behaviors. The actions that are rewarded are the ones that get reinforced then spread like model behavior throughout your organization. So if you’re not rewarding behaviors that help people work together better, you might be enforcing a suboptimal culture.

The first step to building an effective communication strategy is to define the audiences and barriers to engagement. It doesn’t matter if the client is investing in an equity and inclusion strategy or implementing a massive system change – we need to uncover why employees may not buy in to your initiative.

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Or, the Case Against the “Very Senior Associate Manager” Job Title

Job title creep happens in nearly every organization, especially in a slow-growth economy. Merit increases are small, growth opportunities are few. When positions are eliminated, those who remain take on those additional tasks, and they naturally want to be rewarded for doing so. Hard-pressed managers rewrite job descriptions and send them to HR for pricing—sometimes resulting in a new job title, but rarely with any difference in base pay.

A grocery chain realized their job titles were out of control when they counted them up: 126 different job titles existed for their store-based positions. They found titles indicating three different levels for the job of collecting shopping carts from the parking lot. Some of the specialization in job titles were just plain silly, such as Hot Chicken Associate. (“Oh, you want cold chicken? That’s not my area—see the Cold Chicken Associate over there.”) [click to continue…]

Culture Is Your Job

August 14, 2019

  “Culture eats strategy for breakfast.” ~ Attributed to the late Peter Drucker; popularized in 2006 by Mark Fields, former CEO of Ford A mid-level professional gave a presentation to a group of vice-presidents of the company where he works. He sprinkled in some of his trademark humor, which usually gets a positive response from his […]

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Try This Trick From Amazon Next Time You Draft a Communication

June 11, 2019

By Jamie Barnes, communicator for change, engagement, learning & culture shift Whether you’re inviting employees to register for a wellness webinar or writing content that helps your team adopt a new system, the quality of your communications will make or break the success of your initiative. When you’re tasked with communicating to employees, you probably […]

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My Team was Right. I was Wrong. Why I’m Happy About It.

June 3, 2019

As leaders, we have to trust that our judgment and experience will successfully guide our teams and organizations forward. It’s equally important to know when to give up control and test the instincts of your team, even if you would do things differently. My team was troubleshooting lack of engagement in a program. They threw […]

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How to Inspire Your Team When You’re Feeling Burned Out Too

May 15, 2019

I can see clearly now, the rain is gone. Last month on a team call, I noticed that my typically upbeat and productive colleagues were a bit sluggish and uninspired for the second month in a row. We hadn’t achieved a couple of the goals and tasks we’d set for ourselves. What is usually a […]

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The Era of Inclusion: How to Help Your Team Thrive

May 6, 2019

Your workplace is rich with diversity – a mix of races, ethnicities, genders, generations, and personality types. But diversity is not the same as inclusion. Leaders would be shocked to know the resources that go untapped and the ideas that go undiscovered simply because certain people are consistently excluded from the conversation.

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How to Shape Your Company Culture

January 16, 2019

Culture. How we do things around here — how we treat each other, customers, and suppliers. It’s not just about communication. And yet it has everything to do with communication.

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The Power of Everyday Sabbatical

March 1, 2017

Several years ago, I called to reconnect with one of my mentors from my college days at Xavier University. Early in my conversation with Gene, I mentioned that I thought I recalled reading in Xavier’s alumni magazine that he’d recently completed a one-year sabbatical. (As at most colleges and 15% of US companies, Xavier periodically […]

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Why I Added a Habit Tracker to My Productivity System

February 22, 2017

The Productive habit tracker is an app that reminds you of things you’d like to do on a regular basis. I look at it a few times each day to see if there is anything I forgot to do. Its interface makes it fun and easy. Previously, I tried putting these types of activities in […]

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3 Apps for Quick NY Resolutions — It’s Not Too Late to Start

January 10, 2017

Starting a new year is a great time to start healthy new habits, quit unhealthy ones, or just try something new that may improve your life’s satisfaction or effectiveness. But it’s already more than a week into the new year. Many of us have already tried and failed on our resolutions. For many others, the […]

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Visual Examples from O2E Brands

April 21, 2016

These fun examples of visuals to promote contests and milestones were discussed in GC35: Enhancing Millennial Performance at Work | with Aaren Terrett.                              

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