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Engaging Leader™

004: Powerful Empathy

Great communication isn't about getting your message across, it's about understanding the other person.
©iStockphoto.com/Photomorphic

Empathy is an important concept that many leaders do not fully understand the significance of.  In this episode, Jesse discusses why empathy is important in learning to lead and engage people, and he explains key skills to hone your sense of empathy:

  1. Curiosity
  2. Active Listening
  3. Repeating and Paraphrasing
  4. Imagination
  5. Open-Mindedness
  6. Vulnerability
  7. Self-Awareness
  8. Sensitivity to Others’ Emotions

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Engaging Leader™

003: 5 Steps to Creating a Communication Plan

5 Steps to Creating a Communication Plan
©iStockphoto.com/kupicoo

The natural tendency for many leaders when facing a communication issue is to skip critical planning steps and jump right into tactics. Unfortunately, by not being strategic, leaders can miss opportunities to more effectively engage employees or others – or worse, actually produce unintended negative consequences.

In this episode, Jesse shares a five-step process for creating an effective communication strategy:

  1. Mission/Measurement (outcomes)
  2. Members (audience/stakeholder)
  3. Messages
  4. Media
  5. Manager/Champion support

 

Resources Mentioned in This Episode

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RSSiTunesStitcher

Your Feedback

If you like our show, please rate us on iTunes. That makes a huge difference in helping more people discover it. We love to know your thoughts about this episode. Please submit your comments below! You can also email comments to Jesse at [email protected], subscribe to him on Facebook, or follow him on Twitter.

Categories
Engaging Leader™

002: 6 Sure-Fire Paths to Employee Engagement

©iStockphoto.com/laflor

In this episode, Jesse explains what it means to engage employees and why it is important for leaders to engage the people around them.

He outlines the 6 Cs of Engagement and shares personal stories of applying these principles in the workplace:

  • Context (Why)
  • Clarity (Vision)
  • Credibility (Trustworthiness)
  • Caring (Well-Being)
  • Connecting (Relationship)
  • Coaching (Personal/Career Development)

Resources Mentioned in This Episode

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Your Feedback

If you like our show, please rate us on iTunes. That makes a huge difference in helping more people discover it. We love to know your thoughts about this episode. Please submit your comments below! You can also email comments to Jesse at [email protected], subscribe to him on Facebook, or follow him on Twitter.

Categories
Engaging Leader™

001: 7 Habits of Highly Engaging Leaders

©iStockphoto.com/MarcusPhoto1

In this episode, Jesse discusses Stephen Covey’s famous Seven Habits of Highly Effective People and the importance of putting these habits into practice in order to become an effective leader.

Jesse shares stories that illustrate how to apply business principles based on the seven habits to engage employees and increase your effectiveness as a leader:

  • Be Proactive
  • Begin with the End in Mind
  • Put First Things First
  • Think Win-Win
  • Seek First to Understand, Then to be Understood
  • Synergize
  • Sharpen the Saw

 

Resources Mentioned in This Episode

Seven Habits of Highly Effective People by Stephen Covey

Blog:  7 Habits That Engage People

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Your Feedback

If you like our show, please rate us on iTunes. That makes a huge difference in helping more people discover it. We love to know your thoughts about this episode. Please submit your comments below! You can also email comments to Jesse at [email protected], subscribe to him on Facebook, or follow him on Twitter.