Engaging Leader™

017: Engaging Lincoln Part 2: 6 Tactics to Be an Extraordinary Communicator

Engaging Lincoln Part 2

In the second part of the two-part Engaging Lincoln series, Jesse and Marty continue their analysis of Abraham Lincoln’s leadership by exploring the techniques he used to be a truly extraordinary communicator.  Lincoln’s communication skills were central to his ability to lead a divided nation and to engage a divided people.  Using Lincoln as a role model, Jesse outlines 6 tactics we can all use to become extraordinary communicators:

  1. Management by Walking Around/Go to Gemba
  2. Tell stories to make or reinforce your point
  3. Target a common reading/symbol level
  4. Listen with a “we influence each other” attitude
  5. Control your emotions
  6. Choose carefully between written and verbal communication

Resources Mentioned in This Episode

Video: How to Tell Stories That Stick Part 1:  Forest AND Trees

Video: How to Tell Stories That Stick Part 2:  The SUCCES Model

Podcast: Engaging Lincoln Part 1: 5 Secrets Nearly Anyone Can Use to Be an Extraordinary Leader

Team of Rivals: The Political Genius of Abraham Lincoln by Doris Kearns Goodwin

Lincoln (2012) Directed by Stephen Spielberg, DreamWorks Studios

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3 replies on “017: Engaging Lincoln Part 2: 6 Tactics to Be an Extraordinary Communicator”

A tightly woven episode.  I like how you guys were really coordinated with Marty referencing the prior episode number.  All these things apply in business and out of business which I like.  Communicating clearly and making sure our personal sides are seen.  The listening part is something I am working on.  It is hard for me to not already be working on formulating what I want to say so it will come across clearly.  When I do that though, I see myself missing even big details with friends.  Example, when they talk about a few different classes they are taking, I loose track of which class they are referencing then I am asking, “which class are you talking about again?”
Thank you guys.

K, bye

Christopher, I have the same challenge. I have to remember to focus on truly understanding the other person and to trust myself to think of something worthwhile to say at the right moment (rather than thinking about it while they are still talking). Often the best thing is to say is simply a paraphrase of what I think I heard them say, to confirm I heard them right and that they are fully expressed on that issue.

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